Grand Casino Hinckley

Job Listing

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GRAND CASINO HINCKLEY MAINTENANCE ENGINEER III
Date of Posting: November 2, 2009
Posting Expires: UNTIL FILLED
No transfers accepted after 4:00 PM
Reports To: Director of Maintenance
Grade: N5
Department: Facilities
Cover Letter and Resume Required
 Band Member Preference

SUMMARY:
Responsible for the general maintenance and repair of minor problems throughout the Casino complex in accordance with Grand Casino policies and procedures.

MEETING PERFORMANCE EXPECTATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintain all mechanical equipment in working conditions, ensures all worn parts are replaced.
• Responsible for the maintenance functions in the absence of the Shift Manager.
• Operate company vehicles as required.
• Responsible for adherence to safety policies and procedures and OSHA regulations.
• Conducts preventative maintenance on equipment as assigned.
• Responsible for ensuring that all general maintenance and repairs of minor problems throughout the property are promptly and correctly done.
• Responsible for maintaining a consistent and regular attendance record.
• Maintains pool facilities as assigned.
• Maintains housekeeping equipment as needed.
• Responds to maintenance requests in the Casino and in the Hotel.
• Maintains a neat clean and organized work area in the engineering shop.
• Associate must regularly lift and/or move up to 100 pounds, frequently lift and/or move up to 50 pounds.

EDUCATION AND EXPERIENCE:
Qualifications not specified as preferred will be required*

• High school diploma or GED.
• Minimum of two years experience in mechanics and/or electricity.
• Must be able to read blueprints and schematics.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Valid driver’s license.

SPECIAL QUALIFICATIONS:

• Must possess excellent communication and organizational skills.
• Must be able to secure appropriate licensing from the gaming commission.

LANGUAGE SKILLS:

• Must be able to effectively communicate in one-on-one and small group situations.

Must be able to read, interpret and apply instructions and technical terminology furnished in written, oral or diagram form.

MATHEMATICAL SKILLS:

• Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, percentages, common fractions, and decimals.

REASONING ABILITY:

• Must be able to apply commonsense understanding to a variety of situations, in order to collect data, analyze facts, and determine appropriate response.

PHYSICAL DEMANDS:
While performing the duties of this job, the associate is regularly required to:

• Talk and hear;
• See and adjust focus to include close, distance, depth, and peripheral vision;
• Stand, walk, run, sit, balance, stoop, kneel, climb, crouch and/or crawl;
• Handle objects, tools and controls; reach with arms and hands.
• Lift and/or move objects weighing up to fifty (50) pounds.
• Operate equipment/machinery such as forklifts, floor buffer machines, etc.

WORK ENVIRONMENT:
While performing the duties of this job, the associate is regularly exposed to:

• A low-to-moderate noise level (offices).
• A moderate-to-loud noise level (public areas).
• Second-hand cigarette/cigar smoke.
• Moving mechanical and/or electrical components.
• Chemical solutions such as cleaning, polishing and lubricating compounds.

 GRAND CASINO HINCKLEY GRAND GRILL AMERICANA SHIFT SUPERVISOR

Date of Posting: September 30, 2009
Posting Expires: Until Filled
No transfers accepted after 4:00 pm
Department: F&B
Grade Level: E6
Reports To: Grand Grill Manager
Cover Letter and Resume Required

Band Member Preference

SUMMARY
Responsible for ensuring operations of the venue and Associate performances are in accordance with Grand Casino Policy and Procedures and Gaming regulations, on an assigned shift.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Enforces performance standards, policies and procedures as they relate to venue operations, monitors Food Server service on the dining floor. Ensures smooth and efficient operations on a continual basis.
• Ensures the highest possible standards of guest’s services and Associate relations are maintained and carried out in a fair and equitable manner.
• Ensures compliance with all health and safety standards/regulations as well as all applicable beverage, Federal, State and Local laws/ordinances.
• Assists venue Manager with scheduling of Associate and ensuring correct staffing levels and adjustments are made in accordance with guest needs.
• Monitors job performance of all venue service Associates and provide feedback on the same to aid the Associate in developing and enhancing skills.
• Provide input to the venue Manager concerning operational deficiencies and areas in need of improvement.
• Promotes positive guest relations through prompt, courteous and efficient service.
• Reviews and makes recommendations and suggestions in hiring, suspending, transferring, promoting, evaluating, disciplining and terminating all service Associates in a fair and equitable manner.
• Responsible for listening to evaluating and handling guest complaints in a way that satisfies the guest to their satisfaction.
• Knowledge of local jurisdiction gaming laws (Federal, State Compact, etc.) and attendant regulations as well as Grand Casinos’ internal controls, policies and procedures.
• Responsible for maintaining a consistent and regular attendance record.

Promotes the following within the department and among all Associates:

• Creates an atmosphere of FUN for all casino guests.
• Encourages mutual respect, dignity and integrity with all Associates, by setting positive examples at all times.
• Instills an atmosphere that encourages Associates to share ideas, discuss concerns and resolve conflicts.
• Retains Associates through involvement in Associate Training & Development.
• Explains WHY we do things, in advance of doing them.

Grand Casino requires, on a continual basis…

• To provide a safe work environment for Associates, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person, for proper resolution.
• To maintain a professional departmental, company and community reputation.
• To enforce performance standards, policies and procedures as they relate to the department.

SUPERVISORY RESPONSIBILITIES

• Directly supervises all service Associates on assigned shift.

QUALIFICATION REQUIREMENTS
* Qualifications not specified as preferred will be required*

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• High School diploma or GED, two years progressive restaurant experience and one year of supervisory/managerial experience required.

SPECIAL QUALIFICATIONS:

•  Strong interpersonal and communication skills required. Appropriate Licenser.

LANGUAGE SKILLS:

• Ability to read interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS:

• Ability to work with mathematical concepts such as probability and statistical inference.
•  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY:

• Ability to define problems, collects data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS:
While performing the duties of this job, the Associate is regularly required to:

• use hands to finger, handle, or feel objects, reach with hands and arms
• talk or hear.
• The Associate frequently is required to stand and walk.
• The Associate is occasionally required to lift up to 25 lb.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.
• When on the casino floor the noise level increases to loud.

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