Jobs Listing
Note: If submitting a resume, an application is required.
To print an application and mail or fax it to Grand Casino Mille Lacs, click here.
777 Grand Avenue - P.O. Box 343 - Onamia, MN 56359
Fax: (320) 532-8372
Job Title: Human Resources Representative (Seasonal)
Date of Posting: November 20, 2009
Posting Expires: November 24, 2009
No Transfers Accepted after 4:00 PM
Reports To: Director of Human Resources
Department: Human Resources
Rate of Pay: N5
Shift: Days
****************************************************************************************
Band Member preference in hiring
Resume and Applications Required
****************************************************************************************
SUMMARY:
Responsible to assist with the successful coordination and administration of various Human Resources functions.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
• Responsible to assist with administration and coordination of various human resources functions such as HRIS, recruitment, hiring, risk management, benefit and loss prevention programs, as assigned.
• Maintain and organize effective HRIS, employment, risk, safety, benefit and wellness programs for the safety and protection of Guests and Associates.
• Coordinates proper administrative process of insurance paperwork for all benefit programs including but not limited to 401K, COBRA, insurance enrollment, leave of absence, premiums due, FSA, etc.
• Assist Associates with all human resources inquiries i.e., claims related to medical, dental, 401K, workers’ compensation and employment in a prompt and courteous manner.
• Responsible to communicate relevant human resources information i.e., employment, health, dental, risk and safety to Associates through communication meetings, associate newsletter, bulletin board and/or memorandums.
• Conducts department specific interviews as assigned.
• Prepares and sends out appropriate various human resources reports to departments on daily, weekly and monthly basis as assigned.
• Directly responsible to ensure accurate and efficient data entry of all personnel information is properly maintained in the human resources information system.
• Performs data entry using word processing, spreadsheet or database commands, and formats material required.
• Proof material entered and generate data reports as required.
• Reviews discrepancies in data received, requests clarification and/or advises supervisor of issues related to data.
• Posts and processes job openings including the maintenance of posting bulletin boards.
• Assists with all job fairs.
• Contacts all new hires and departments when no shows for Orientation occur.
• Facilitates new hire paperwork process and conducts pre-employment Alcohol and Drug testing, as assigned.
• Responsible for maintaining all Human Resources Department files according to Tribal, Federal and State laws, rules and regulations, as assigned.
• Performs general routine maintenance on active/inactive associate files in hard copy and automated file data system.
• Perform routine administrative duties required by the Human Resources Department including but not limited to assisting with front desk coverage as assigned.
• Develops and maintains good working relationships with hiring managers, members of the business community such as Gaming Regulatory Authority, vendors and various employment agencies.
• Maintains an attitude and philosophy consistent with the company mission, vision and values.
• Displays a high level of maturity, discretion, tact, judgment and the ability to deal with confidential matters.
THE COMPANY REQUIRES EVERY ASSOCIATE TO:
• Maintain a consistent and regular attendance record.
• Encourage mutual respect among Associates by setting positive examples.
• Maintain a professional reputation in the company and community.
EDUCATION and/or EXPERIENCE
• High School diploma or general education degree (GED) required.
• Minimum of two (2) years Human Resources experience required.
SPECIAL QUALIFICATIONS:
• Overall understanding of Human Resources role and function.
• Ability to perform well under changing priorities and tight deadlines.
• Strong organizational, time management and communications skills.
• Must have excellent communication, organization and analytical skills.
• Computer literate in appropriate software and spreadsheet applications.
• Must be able to secure license from Gaming Regulatory Authority.
LANGUAGE SKILLS:
• Must possess excellent verbal and written communication skills.
• Must be able to effectively communicate in one-on-one, small group situations, and to moderate-sized gatherings of Associates, executives and/or community leaders.
• Must be able to read and interpret policy and procedure.
MATHEMATICAL SKILLS:
• Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, percentages, common fractions, decimals, and work with mathematical concepts.
REASONING ABILITY:
• Must be able to apply common sense understanding to a variety of situations, in order to collect data, analyze facts, and determine appropriate response
PHYSICAL DEMANDS:
While performing the duties of this job, the Associate is regularly required to:
• Talk and hear;
• See and adjust focus to include close, distance, depth, and peripheral vision;
• Stand, walk, run, sit, balance, stoop, kneel, climb, crouch, and/or crawl;
• Handle objects, tools, and controls; reach with arms and hands;
• Lift and/or move objects weighing up to fifty (50) pounds.
WORK ENVIRONMENT:
While performing the duties of this job, the Associate is regularly exposed to:
• A low-to-moderate noise level (offices).
• A moderate-to-loud noise level (public areas).
• Second-hand cigarette/cigar smoke.
Job Title: Staff Accountant
Date of Posting: November 20, 2009
Posting Expires: November 24, 2009
No Transfers Accepted after 4:00 PM
Reports To: General Accounting Manager
Department: Finance
Rate of Pay: E6
Shift: Day
**************************************************************************************
Band Member preference in hiring
Resume and Applications Required
**************************************************************************************
SUMMARY:
Responsible for properly performing all financial activities related to the General Accounting Department, in accordance with established policies, procedures and controls.
MEETING PERFORMANCE EXPECTATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
ESSENTIAL DUTIES FOR THE POSITION:
• Responsible for monthly reconciliations of balance sheet accounts in a timely, effective manner.
• Reviews, evaluates, and processes financial information related to the General Ledger, making appropriate business decisions as needed.
• Responsible for generating appropriate journal entries to properly reflect financial performance.
• Responsible for providing lead schedules, confirmations, and bank transfer schedules for the annual audit.
• Ensures a maximum level of company-wide service and satisfaction, with respect to all financial information, is achieved and maintained.
• Responsible for the protection of all company assets.
• Prevents losses to the company by maximizing cash flow and increasing profitability.
• Responsible for ensuring accurate and timely financial information is communicated to the Grand Casino Management Team.
• Communicates with the General Accounting Manager, Controller and Vice President/CFO of Finance as needed.
• Available to the Vice President/CFO, Controller, and General Accounting Manager of the Finance department to work on special projects as needed.
• Communicates with various department managers regarding financial statements, available to research questions relating to entries on the general ledger.
• Facilitates the flow of information throughout the property by attending regularly scheduled departmental meetings.
• Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.
The company requires every associate to:
• Maintain a consistent and regular attendance record.
• Encourage mutual respect among associates by setting positive examples.
• Maintain a professional reputation in the company and community.
QUALIFICATION REQUIREMENTS:
EDUCATION and/or EXPERIENCE:
• Bachelor’s degree from an accredited school in related field,
• Or, Associate in Applied Science in Accounting and 2 years of progressively responsible related general ledger experience,
• Or, 2 year Accounting Diploma and 2 years of progressively responsible related general ledger experience.
SPECIAL QUALIFICATIONS:
• Must possess excellent Guest Service, communication, organizational, and analytical skills.
• Must be extremely numbers oriented and computer-literate with specific proficiency in Microsoft and General Ledger Applications.
• Must have at least one year experience with reconciling bank statements and General Ledger Accounts.
• Must be able to secure appropriate licensing from the gaming commission.
LANGUAGE SKILLS:
• Must be able to effectively communicate in one-on-one, small group situations, and to moderate-sized gatherings of associates and/or executives.
• Must be able to read and interpret financial reports, contracts and legal documents.
• Ability to respond to common inquiries from internal/external Guests.
MATHEMATICAL SKILLS:
• Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, percentages, common fractions, and decimals.
REASONING ABILITY:
• Must be able to apply commonsense understanding to a variety of situations, in order to collect data, analyze facts, draw valid conclusions, and determine appropriate response.
PHYSICAL DEMANDS:
While performing the duties of this job, the associate is regularly required to:
• Talk and hear;
• See and adjust focus to include close, distance, depth, and peripheral vision;
• Stand, walk, run, sit, balance, stoop, kneel, climb, crouch and/or crawl;
• Handle objects, tools and controls; reach with arms and hands.
• Lift and/or move objects weighing up to twenty (20) pounds.
WORK ENVIRONMENT:
While performing the duties of this job, the associate is regularly exposed to:
• A low-to-moderate noise level (offices).
• A moderate-to-loud noise level (public areas).
• Regularly exposed to radiation (from computers).
• Second-hand cigarette / cigar smoke.
Job Title: Grand Rewards Manager
Date of Posting: November 20, 2009
Posting Expires: November 24, 2009
No Transfers Accepted after 4:00 PM
Reports To: Director of Marketing Operations
Department: Marketing
Rate of Pay: E9
Shift: Rotating
****************************************************************************************
Band Member preference in hiring
Resume and Applications Required
****************************************************************************************
SUMMARY:
Responsible for the successful overall management of the player’s club operations and relevant special events and promotions. Responsible for management of all player club representatives, including service functions such as door greeters, guest service representatives, box office service and coat check.
MEETING PERFORMANCE EXPECTATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
ESSENTIAL DUTIES OF THE POSITION:
• Provide information and services to each guest as an ambassador, a resource, an aide, and a guide throughout the casino amenities, events, promos, and entertainment to ensure service satisfaction.
• Develops and direct players club operations in accordance with established company policies, budgets and procedures.
• Develops new ways to merchandise and grow club membership and loyalty.
• Maintain a strong working knowledge of the current software functionality of players’ club system for completing duties: setting up new members, maintaining guest account, redemption of points, accuracy in keying and coding for tracking purposes.
• Ability to analyze system and account reports for reasonable accuracy.
• Ability to enforce policy and practice in regards to player’s club, marketing promotions, coupon redemption, complimentary and property in general.
• Excellent communication skills and good relations with all other departments.
• Maintains appropriate staffing levels for service representatives by interviewing, selecting, training, scheduling, evaluating, promoting, disciplining and terminating associates as needed.
• Facilitates the flow of information throughout the player’s club by organizing and presiding over regularly scheduled meetings with all associates.
• Develops operating budgets and adhering to, plus recording approved variances.
• Held accountable to a high degree for maintaining confidentiality of guest and associate information; accurate and thorough records and reports.
• Creatively resolves problems within the department by listening to ideas, probable solutions and addressing potential conflicts.
• Maintains an in depth knowledge of property facilities/amenities as well as current and upcoming special events, promotions and entertainment in order to advise guests and fellow associates.
• Decides the final outcome of guest disputes involving complimentary items and redemption of coupons and other promotions when a supervisor cannot reach an appropriate resolution.
• Prepares detailed reports and research as needed.
• Ensures that a maximum level of guest service and satisfaction within operation is achieved and maintained professionally and consistently.
• Attends marketing meetings as a source of knowledge concerning the participation of associates in upcoming promotions.
• Maintains an adequate stock of supplies for use in the player’s club as well as related printed material such as enrollment forms, brochures, etc.
• Maintains an in depth knowledge of the club software and ensures adequate training of subordinates.
• Assists in developing, implementing and proofing special property promotions for player development purposes.
• Interacts with high-end players to ensure their return and endorsement.
• Required to speak to large groups of associates regarding marketing related activities.
• Issues complimentary to guests when an appropriate level of play has been established.
• Must be flexible with all scheduling needs to ensure adequate supervisory coverage, and assists with scheduling and monitoring of staffing levels for front line associates.
• Responsible for timely completion of performance reviews of designated associates.
• Maintains accurate records and regularly reports relevant information to manager.
• Redeems promotional coupons and cash points at guest’s request.
• Regularly inspect, track and inventories stock of player’s club printed material, promotional items and restocks as needed.
• Maintains and completes associates time clock report: ensure an accurate account of hours worked.
• Responsible for regularly communicating with other departments as needed.
• Other duties as assigned.
SUPERVISORY REQUIREMENTS:
• Manage staff members as defined by the organizational structure. Providing guidance and leadership for the department. Hire, train and develop associates. Coach, counsel and terminate associates, as needed.
• Supervises various associates as assigned by the Director of Marketing Operations.
The company requires every associate to:
• Maintain a consistent and regular attendance record.
• Encourage mutual respect among associates by setting positive examples.
• Maintain a professional reputation in the company and community.
QUALIFICATION REQUIREMENTS:
EDUCATION and/or EXPERIENCE:
• Four (4) year degree in marketing or related field required or; a minimum of five (5) years related experience and/or training in marketing, sales and/or guest service, promotions or hospitality, or, an equivalent combination of education and experience required.
SPECIAL QUALIFICATIONS:
• Minimum of four (4) years experience working with players club and players tracking program required.
• Minimum of three (3) year progressive supervisory or managerial experience required.
• Must possess excellent organizational and analytical skills.
• Minimum of two (2) years experience effectively managing department budgets required.
• Ability to utilize computer programs in Microsoft Word, Excel, and Outlook required.
• Must be able to secure the appropriate license from the Gaming Regulatory Authority.
LANGUAGE SKILLS:
• Must possess excellent verbal and written communication skills.
• Must be able to effectively communicate in one-on-one, small group situations, and to moderate-sized gatherings of associates, executives and/or community leaders.
• Must be able to read and interpret the most complex of terminology including financial reports, wage survey, contracts, leases, and legal documents.
MATHEMATICAL SKILLS:
• Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, percentages, common fractions, and decimals, and work with mathematical concepts such as statistical inference.
REASONING ABILITY:
• Must be able to apply common sense understanding to a variety of situations, in order to collect data, analyze facts, and determine appropriate response.
PHYSICAL DEMANDS:
While performing the duties of this job, the associate is regularly required to:
• Talk and hear;
• See and adjust focus to include close, distance, depth, and peripheral vision;
• Stand, walk, run, sit, balance, stoop, kneel, climb, crouch, and/or crawl;
• Handle objects, tools, and controls; reach with arms and hands.
• Lift and/or move objects weighing up to fifty (50) pounds.
WORK ENVIRONMENT:
While performing the duties of this job, the associate is regularly exposed to:
• A low-to-moderate noise level (offices).
• A moderate-to-loud noise level (public areas).
• Second-hand cigarette/cigar smoke.
JOB ANNOUNCEMENT
Click here for an application for this position.
JOB TITLE: Surveillance Operator Trainee
LOCATION: Grand Casino Mille Lacs
SHIFT: Graves
SALARY: N5 ($11.15/hr.)
SUPERVISOR: Surveillance Shift Supervisor
CLOSING DATE: November 25, 2009
QUALIFICATIONS:
- High School diploma or GED required
- Knowledge of and a minimum of six (6) months experience with closed circuit television equipment preferred
- Must possess excellent observational and communication skills
- Must be able to detect any schemes or cheating activity aimed at the company or its Customers
- Must be computer literate, with specific proficiency in Microsoft Word and Excel
Mille Lacs Band Member/Native American preference applies
DUTIES:
- Monitors all areas of the property at all times, identifying potential security and/or safety risks and reporting same to the appropriate individual or entity, for proper resolution
- Utilizes necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property
- Maintains a working knowledge of all the rules and regulations of Regulatory Agencies, ensures strict adherence to same throughout the property
- Protects company assets and gaming integrity, through the consistent, thorough monitoring of all activities on property, particularly on the gaming floor
- Completes daily activity report
- Supports other Associates, Supervisors and Executives within the company, with regard to protection of assets in their respective departments
- Maintains or augments skills through review and self-study
- Coordinates, with the Security and Investigation Departments, when Surveillance discovers a matter, which needs further investigation
- Facilitates the flow of information throughout the department, by attending regularly scheduled departmental meetings
- Held accountable for accuracy and thoroughness of departmental records and reports
- Make suggestions and recommendations, as appropriate, with regard to possible changes in the policies and procedures of other departments, with the protection of company assets in mind
- Responsible for maintaining a consistent and regular attendance record
APPLICATION PROCESS: Submit application to:
Grand Casino Mille Lacs
Dave Miller, Director of Surveillance
PO Box 343
Onamia, MN 56359-0343
Telephone: (320) 532-8213
Fax: (320) 532-8364
Email: dmiller@grcasinos.com
Mille Lacs Band of Ojibwe Indians
Job Description/Posting
(1 Position Open, Shared at Both Properties)
Title: Staff Internal Auditor
Department: Gaming Authority Internal Audit
Issue Date: November 9, 2009
Reports To: Director of Internal Audit
Closing Date: November 24, 2009 - 5:00PM
Exempt Status: Exempt
Time/date: 11/9/09
Compensation Grade: E7
Section 1. Position Purpose
Under the direction of the Director of Internal Audit, this position is responsible for conducting reviews of assigned organizational and functional activities to determine if they are in compliance with applicable policy and procedures and regulations. This position is responsible for assisting in planning, and executing audits of Grand Casino Hinckley and Grand Casino Mille Lacs operations. This position is also responsible for reporting findings and making recommendations in accordance with accepted audit standards. This position interacts with all levels of management throughout the properties.
Section 2. Education, Experience, and Skills Requirements
• Four-year college; Accounting and/or Business Administration desired. Casino experience and experience working in accounting and/or external or internal auditing departments is helpful.
--Or--
Two-year college degree; Accounting and/or Business Administration desired. Minimum three (3) years casino experience in a key position required.
--Or--
Minimum five (5) years casino experience in a key position required.
• Must be able to work with minimum direction after job assignment and work either individually or as a team member.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.
• Ability to read, analyze, and interpret complicated documents, such as technical journals, financial reports, and legal documents needed.
• Must be fluent in Excel, Word, and Windows.
• Must possess excellent written, analytical, and oral communication skills.
• Must also have a working knowledge of Personal Computers and the ability to operate most office equipment such as ten key adding machines and fax and copy machines.
• Experience with Casino Accounting, Slot systems, Table Games systems and other Gaming systems desired.
Section 3. Decision Making and Problem Solving
Extensive information gathering and analysis is required. External guidelines exist in the form of professional standards, principles and practices. The decision making process is substantial and the judgment is considerable.
Must possess the ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables is also necessary.
Must possess the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, and work with mathematical concepts such as probability and statistical inference.
Section 4. Authority and Responsibility
• Assist in developing, implementing, evaluating and auditing policies and procedures that, at a minimum, ensure adherence to the National Indian Gaming Commission Minimum Internal Control Standards (MICS), and the Mille Lacs Band Detailed Gaming Regulations (DGRs).
• Assist in performing Financial, Operational and System audits of the Gaming areas and other audits as assigned. Report non-compliance issues to the Director of Internal Audit, casino management and the Mille Lacs Band Gaming Regulatory Authority Board. Incorporate management responses to issues. Issue final reports after review by Internal Audit management and perform follow-up reviews to ensure corrective actions are implemented.
• Assist in performing other Financial, Operational or Information Systems audits, reviews or analyses as directed by the Gaming Regulatory Authority and/or the outside audit firm(s).
• Assist in detailed analyses of financial aspects of Casino Operations and Finances. Knowledge of casino financial system helpful.
• Keep current on National Indian Gaming Commission, Minnesota Indian Gaming Association, National Indian Gaming Association and general gaming, marketing and Information Systems trends as it applies to the Mille Lacs Band Grand Casinos.
Section 5. Interpersonal Relations and Contacts
• Must possess the ability to respond to common inquiries or complaints from guests, Casino associates, and regulatory agencies.
• Ability to present information to top management, public groups, and/or GRA Board is necessary.
• Exchange of complex or subjective information with the purpose of motivating, controlling or directing the action of others, decision affects a small number of people.
• Similar objectives and outcomes are desired, but means to achieve those outcomes may differ.
• Compromise and concessions may be needed and requires greater communication skills.
Section 6. Working Conditions
• Work is almost exclusively indoors in a controlled climate area.
• Frequently required to lift and/or move up to twenty-five (25) pounds, must occasionally lift and/or move up to fifty (50) pounds.
• Little threat, risk or personal danger exposure.
• Local travel is regularly required between properties; out of state travel is also required as needed for training.
Section 7. Special Considerations
• Must have current driver’s license and reliable personal transportation.
• Must pass a background check and be cleared for a tribal gaming license.
• American Indian preference.
SEND RESUME AND COVER LETTER DIRECTLY TO:
Mille Lacs Band of Ojibwe Gaming Regulatory Authority
Attn: Becky Houle, Corporate Commission 2nd Floor
700 Grand Avenue
Onamia, MN 56359
Email: bhoule@grcasinos.com
Fax: 320-532-8894
Phone: (Mille Lacs) 320-532-8884, (Hinckley) 320-384-4593
Updated November 19, 2009
| POSITION |
SHIFT |
FT/PT |
# |
Wage |
| Facilities |
|
|
|
|
| Maintenance Engineer |
RO |
PT/Temp |
3 |
$10.30 |
| Groundskeeper |
RO |
PT/Temp |
2 |
$8.00 |
| Facilities EVS |
RO |
PT/On Call |
7 |
$8.00 |
| Security |
|
|
|
|
| Security Officer |
GR |
FT/Seas |
1 |
$9.20 |
| Security Officer |
GR |
PT/Seas |
1 |
$9.20 |
| Security Officer |
RO |
PT/Reg |
1 |
$9.20 |
| Security Officer |
SW |
PT/Seas |
1 |
$9.20 |
| Security Officer |
GR |
FT/Temp |
1 |
$9.20 |
| Finance Cashier |
|
|
|
|
| Cashier |
SW |
PT/Reg |
2 |
$10.30 |
| Slots |
|
|
|
|
| Slot Service Assoc |
RO |
PT/On Call |
7 |
$9.20 |
Employment Contact Information:
millelacsemployment@grcasinos.com
Grand Casino Mille Lacs
PO Box 343
Onamia, MN 56359
1-800-626-5825
Fax: 320-532-8372
Supervisory/Hi-Visibilty positions may be available and have application deadlines. Contact Human Resources at the above numbers.
Anyone that works on the Casino Floor must be 18 years old.
For a current listing of open entry level positions please contact a Human Resources Representative at (800) 626-5825 ext. 8231.
For employment inquiries please call:
Human Resources Representative, ext. 8231.
Or to send inquiries or resumes to us online click here.
Job Hotline number is 800-626-5825, ext. 8203.
Qualifications that do not specify "required" or "preferred" are required.